在正常获取到一键登录的access_token和openid之后，使用callFunction或者url化调用uniCloud.getPhoneNumber，都报
errCode: 5000 | errMsg: 获取手机号码失败：获取号码失败，具体如下：
23:21:45.134 getPhoneNumber失败, Error: [getPhoneNumber]: 5000:errCode: 5000 | errMsg: 获取手机号码失败：获取号码失败 at pages/login/login.vue:156
23:21:50.254 [云函数:getPhoneNumber] 运行日志：
23:21:50.277 errCode: 5000 | errMsg: 获取手机号码失败：获取号码失败
23:21:50.296 Error: errCode: 5000 | errMsg: 获取手机号码失败：获取号码失败
23:21:50.316 at Object.ft [as univerify] (/tmp/function/@dcloudio/serverless/lib/aliyun/uni-cloud.js:1:38416)
23:21:50.338 at <anonymous>
23:21:50.357 at process._tickCallback (internal/process/next_tick.js:188:7)
9 个回复
不老刘
[univerify/ac141c941626942143933174049/156ms/ERROR] errCode: 5000 | errMsg: 获取手机号码失败
Error: errCode: 5000 | errMsg: 获取手机号码失败
at Object._t [as univerify] (/tmp/function/@dcloudio/serverless/lib/aliyun/uni-cloud.js:1:39930)
at <anonymous>
at process._tickCallback (internal/process/next_tick.js:188:7)
请求响应状态: fail
同样的错误，内测用了一段时间了。今天下午突然就不行了。稳定性有待提高啊！！
叫啥好呢
去看日志 也报错 看不了
1***@163.com
同问，楼主是否解决了
1***@163.com
有没有官方的人来解答啊，这个问题很严重啊
凯茵化工
请问楼主怎么解决的
不老刘
应该是昨天下午，官方的云服务出问题了。今早发现获取号码已经好了。但是作为一个收费服务，这样不稳定不行啊。
不老刘
基本上，每天都会爆出来几条这个错误。尤其是凌晨。
s***@qq.com
大家的一键登录服务正常么？我的一直是5000错误，从来没有成功过啊，哭死！
下面是云函数日志中抓到的交互信息，access_token和open_id都正常获取并提交到云函数了，关键字用*替换了。
请求入参: {
"args": {
"path": "/",
"httpMethod": "POST",
"headers": {
"x-real-ip": "111.196..",
"content-length": "188",
"host": "****----****.bspapp.com",
"content-type": "application/json",
"x-forwarded-by": "172.20.9.23:80",
"x-forwarded-for": "111.196.., 100.117.86.110",
"accept-encoding": "gzip",
"user-agent": "Mozilla/5.0 (Linux; Android 10; TAS-AN00 Build/HUAWEITAS-AN00; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/88.0.4324.93 Mobile Safari/537.36 Html5Plus/1.0 (Immersed/27.0)"
},
"queryStringParameters": {},
"isBase64Encoded": false,
"body": "{\"access_token\":\"***\",\"openid\":\"**\"}"
},
"requestId": "**"
}
[uniAuth_getPhoneNum/ac1409171638844194961182408/10ms/DEBUG] access_token: * openid: ***
[uniAuth_getPhoneNum/ac1409171638844194961182408/455ms/ERROR] errCode: 5000 | errMsg: 获取手机号码失败：参数错误
Error: errCode: 5000 | errMsg: 获取手机号码失败：参数错误
at Object.Ot [as univerify] (/tmp/function/@dcloudio/serverless/lib/aliyun/uni-cloud.js:1:41604)
at <anonymous>
at process._tickCallback (internal/process/next_tick.js:189:7)
摸鱼的程序员
Ce